We're Here to Support You

How do I log in to the app?

Use the email address and password provided by your property management company. If you haven't received credentials, please contact your agency administrator.

How do I sync jobs to my calendar?

When prompted, allow calendar access. Jobs will automatically sync to a "RentalEase Work Schedule" calendar on your device with reminders.

How do I upload inspection photos?

When prompted, allow camera and photo library access. You can then take photos directly or select from your photo library when completing job inspections.

I'm not receiving job notifications

Check that notifications are enabled for RentalEase Technician in your device settings. Go to Settings > Notifications > RentalEase Technician and ensure "Allow Notifications" is turned on.

What device information do I need for support?

Please provide your device model (e.g., iPhone 14 Pro), iOS version (Settings > General > About), app version (More > About), and a description of the issue with screenshots if applicable.

How is my data protected?

Your privacy and security are important to us. We use industry-standard encryption and security practices to protect your data.

RentalEase is Australia's leading property management platform, trusted by agencies to manage thousands of rental properties.

Office: Melbourne, VIC, Australia